SHIPPING & RETURNS
Delivery & Packaging
At Port Stephens Oysters, we take great pride in delivering the freshest oysters straight to your doorstep. Our team of expert oyster farmers carefully selects the finest oysters from our farm in Port Stephens and packs them with care to ensure they arrive at your door in perfect condition. We offer a range of delivery options to suit your needs, including regular and express shipping. Our packaging is designed to keep your oysters fresh and cool during transit.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Port Stephens Oysters. If for any reason you are not happy with your order, please contact us within 24 hours of receiving your delivery. We will work with you to resolve any issues, and if necessary, arrange for a replacement or refund. Please note that due to the perishable nature of our products, we cannot accept returns or exchanges beyond this timeframe.